Interview: In Slowdown Year, BPO Is Outperforming IT Services Business for Many Providers
There is never a dull moment in the world of business process outsourcing (BPO) and business process services (BPS). Everest Group, a research firm based in Dallas, has long been... Read More
Vertical Players Dominate Top Of Everest Group’s BPS Top 50 Rankings For 2023
The BPS/BPO industry has grown to over $250 billion in revenues.
Lumiqualis Is Showing How An Impact Sourcing Mission Is Compatible With Nearshore IT Delivery
"They need help. They need a good partner, someone that they can trust and rely on to not only deliver against their needs, but to also bring their team up to these technologies."
PayPal’s Sri Shivananda Reveals The Irreversible Impact Of ML & AI On Fintech
The fintech industry, in particular can benefit greatly by integrating AI into its processes and functions. It has the potential to lower costs, increase productivity, and contribute to the customer-facing practices of fintech companies across the globe.
Accenture Seeks To Purchase French AI Firm Sentelis
The combination of Sentelis’s industry experience, particularly in financial services and retail, with Accenture’s expertise in global large-scale artificial intelligence and machine learning engineering initiatives would provide highly differentiated end-to-end services to the European market
ServiceNow Inks Deal With Deloitte, Accenture, To Acquire AI Firms Passage AI, Loom Systems
ServiceNow (NYSE: NOW) Monday announced a new industry solutions strategy to deliver workflows directed towards companies in specific industries address their unique digital transformation challenges and create value at scale.... Read More